BOOKING POLICY TERMS AND CONDITIONS
Terms of booking
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1. Personal training sessions that are not rescheduled or cancelled 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session.
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2. Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer.
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3. The expiration policy requires completion of all personal training sessions within 120 days from the date of the contract. Personal training sessions are void after this time period.
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4. No personal training refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions. If doctors note is issued training sessions can be re booked.
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5. Payment for sessions must be paid 48 hours before session start date, these are non-refundable.
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6. If you cancel 2 sessions in a row these can not be re-booked, one session can be re-booked.
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Download the Policy and Welcome Message
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